General Cancellation Policy

Please note that in the unfortunate event that you need to cancel, payment will be refunded providing the cancellation notice is received by 14.00 on the day prior to your intended arrival.  If cancelled within that time, the first nights stay will be charged unless the room can be resold.

Terms and Conditions for special events and block bookings of 8 or more rooms:

Payment of 25% of the total cost of reservation is required in order to confirm the booking

·       Balance of payment is due and payable by 14.00 fourteen (14) days prior to arrival, unless otherwise agreed with Sandie de Rougemont

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Cancellation policy is as follows:

·        The deposit is non-refundable

·        In case of cancellations within fourteen (14) days prior to intended arrival, or in the case of no-shows, the full amount may be charged.